Studio Policies

Enrol anytime and stay as long as you like!

PAYMENT:
We try to make our payment system as easy and hassle free as possible. When you enrol, Diana will contact you to confirm your class choice and set up your payment method of choice: Direct deposit, EFTPOS, Credit card or Cash.

We love teaching music and we love your family and your child. We strive to create a fun, save and creative environment for you and your child to experiment and explore as your learn about the beauty of music. Above all, we want you to have fun!!

We value your involvement at Kids Discover Music where we believe in MUSIC FOR LIFE! As we introduce your family to the gift of music, we marvel at how much families get from Kindermusik every day of every week.

Twin, Triplet and Second Child Discounts

Kids Discover gives discounts for twins and triplets and children from the same family in the SAME class. For 2 children in the same class from the same family, prices are prorated. Please see our fees schedule.

Cancellation

Tuition refunds or credit towards future classes may be given if there are extenuating circumstances requiring withdrawal from class. All refund requests will be considered on an individual basis. Home materials are not able to be refunded once received.

Choosing a Program

The age recommendations for the Kindermusik programs have been carefully chosen to best group children in an age and developmentally appropriate way. Therefore, it is important that your child be at least the minimum age by the start of the program in which you are enrolling. Please note that these ages are guidelines only and each child is assessed individually to determine where they would be best suited.

Make Up Classes

Life happens and there will be times that you miss a class due to an appointment, vacation or illness. Please feel free to come to another class that fits your schedule. Just check online and email Diana to arrange a make up.

We offer unlimited make up lessons for enrolled students.
Once you stop enrolment, all make up classes are forfeited.

All lessons are payable. If you miss a class due to holidays, illness or another reason, all lessons are payable. If a class is cancelled because of teacher illness, your class will be made up on a different week at the SAME CLASS TIME as your usual class or a refund given.

Classes will be made up in the event of teacher illness. I will notify you of cancellation and the scheduled make up date.

IF YOUR TIMETABLE DOES NOT ALLOW YOU TO TAKE ADVANTAGE OF MAKING UP MISSED CLASSES, WE DO NOT REFUND OR CREDIT CLASSES MISSED BY PARENTS.

Any classes missed by Kids Discover will be made up.

PLEASE NOTE: There are no make up classes offered for piano lessons.

Public Holidays and Pupil Free Days

Kids Discover does not hold any classes on Public Holidays but we do teach on Pupil Free days.

Grandparents and Visitors

Grandparents, Mums, Dads, etc. that don't usually attend class are welcome to come into the classroom at any time. We welcome family members into the classroom as it enhances the Kindermusik experience.

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